This help article will show you how to refund a purchase to credit.
- Find the invoice that you would like to refund
- Select Refund
- Select Refund Payment and Item or Refund Payment
- If refunding Payment and Item - Enter the quantity that you want to refund in the Count at the top right hand side
- Select Credits
- Select Refund
If you click on the member's name, you'll be dropped into their On Account area where you'll be able to see their Credit Balance
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